Tracyeinny Terms & Conditions

By using patronising Tracyeinny, you are agreeing to all of the Terms & Conditions, as may be updated by us from time to time. Tracyeinny reserve the right to withdraw or amend the Terms & Conditions without notice.

How to shop

Details regarding product information, user account, product status etc can be found here

Use Restrictions

You understand and accept that all information, data, text, photographs, graphics, audio, video, message, coding or other material appearing on this Web site, collectively referred to as “Web Content”, are owned by Tracyeinny or its licensors.

You understand and accept that Tracyeinny expressly prohibits the use of any of our Web Content. Unless otherwise stated, none of our Web Content may be reproduced, distributed, republished, downloaded, displayed, posted, transmitted, or copied in any form or by any means, without the prior written permission of Tracyeinny. In addition, none of our Web Content should be used for resale purposes on other Web sites including, but nrot limited to, Spree Web sites, Livejournal, Blogspot, MySpace, Xanga, Wordpress, Typepad, without prior written permission of Tracyeinny. Permission is hereby granted to display, copy and download our Web Content for non-commercial, personal use PROVIDED that you make NO modifications to the materials and that ALL copyright and other proprietary notices contained in the materials are retained. You should also credit the materials to Tracyeinny by stating “Tracyeinny” or "www.tracyeinny.com.sg" in prominent and explicit places.

You may not, without prior Tracyeinny’s express written permission, copy or “mirror” any material, such as design, graphics and coding contained on our Web site or any other server.

All permission granted herein, however, terminated automatically without notice should you breach any of the above terms. Upon such termination, you agree immediately destroy any downloaded and/or printed materials. Any unauthorized use of any Web Content may violate any domestic and/or international copyright laws, the laws of privacy and publicity, and communications regulations and statutes.

User Comments, Feedback and other Submissions

Tracyeinny shall own exclusively all such rights, titles and interests and shall not be limited in any way in its use, commercial or otherwise, of any Comments. Tracyeinny is and shall be under NO obligation to:
1. Maintain any Comments confidentially;
2. Pay to user any compensation for any Comments; or
3. Respond to any user Comments
You agree that no Comments submitted by you to our Web site will violate any right of any third party, including copyright, trademark, privacy or other personal or proprietary rights. In addition, you agree that no Comments submitted by you to our Web site will be or contain defamatory or otherwise unlawful, abusive or obscene material. You are and shall remain solely responsible for the content of any Comments you make.

You agree that Tracyeinny may use and/or disclose information about your demographics and your use of our Web site in any manner that does not reveal your identity. By participating in our Web site contest, promotions, and/or requesting promotional information or product updates, you agree that Tracyeinny may use your information for marketing, promotional and other business purposes.

Products Information

Tracyeinny makes every effort to display, as accurately as possible, the colours of our products that appear on our Web site. However, as the actual colours you see depend on the resolution of your monitor screen, we cannot guarantee that your monitor’s display of any colours will be exactly the same as the colours of our products.

Return Policy for items bought at www.tracyeinny.com.sg

Here at Tracyeinny, we strive to make every customer truly satisfied with their purchase.
We pride ourselves with sending out items that have passed our quality checks. We do not want our customers to receive anything less than that.
So if you feel that the order is faulty or not up to your satisfaction, please email us immediately after item is received and we will allow an exchange for another item or for credits off your next purchase. As soon as your returned parcel reached our office, we will sent you an email notification.
Exchange for item must be done within 14 days of receiving item.

Pls email us at This e-mail address is being protected from spambots. You need JavaScript enabled to view it
• Your Order
• Details / Faults
• Picture of Faults etc.

Do take note that

1. No cash refunds are allowed for all returned goods except for incorrect item sent

2. The returned goods are your responsibility until they reached our office.

3. We strongly recommend you to opt for a postage service that allows tracking of parcel.

4. Sale items are non-refundable & non-exchangeable.

Return Policy for items bought at the store ( located at 3 Pickering Street Nankin Row #01-15 Singapore 048660 and 9 Bishan Place, Junction 8 Shopping Centre #02-36/37 Singapore 579837)
Exchange for item bought at either store can be done within 3 days of purchase.
1. Original receipt should be presented for exchange.
2. A one-to-one exchange is allowed.
3. Strictly no cash refunds

Copyright

All content (images and text) on this site are the copyrighted material of Tracyeinny and may not be reproduced in any manner without the expressed written consent of Tracyeinny. All prices listed are accurate to the best of our ability. In the rare case an item is mislisted, Tracyeinny reserves the right to refuse to sell the item at the listed price.